Hotels Now As Bad As Airlines

On our last airline trip, we actually spent this: $16 to have slow wifi on our flight. $15 to have a cold sandwich and a bag of chips $35 for a second suitcase What we could have spent money on but chose not to included: $75 for a seat upgrade to first class $29 to “upgrade” to a nicer seat in coach $10 to board early The airline we flew isn’t the worst offender when it comes...
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Scams Show Importance Of Booking Directly

There always seems to be yet another scam out there. And the latest has the potential to upset our guests. So we’re taking it personally. If you’re booking your stay with us at the Phineas Swann, or at another hotel across the country, you could potentially get scammed out of money, your identity or worse. A plethora of online hotel booking sites are popping up, and the damage...
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Special Orders Don’t Upset Us

Most people think of special orders as “can you hold the red peppers on my omelette,” but for many of our guest these special food needs take on added importance. We’ve hosted many guests with Celiacs Disease. For them, gluten can be life-threatening. Other children who’ve stayed with us have had nut allergies. Oftentimes people allergic to dogs think they can’t...
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Loss of Friends and Neighbors: The Black Lantern Inn

Last week we mentioned the loss of the English Rose Inn. Just a month after it vanished, Montgomery, Vermont lost another historic inn, The Black Lantern Inn. The closing of the Black Lantern was significantly less dramatic than the fire that razed the English Rose, but its departure from the local restaurant and inn scene is just as notable. The Lantern was founded as an inn in 1803. The...
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Loss of Friends and Neighbors: The English Rose Inn

We’re still coming to grips a month later with the loss of two old friends: a wonderful nearby inn, and one of its owners. Just a month ago, The English Rose Inn was destroyed by fire, and one of its two owners, Gary Bouchard-Pike, lost his life in the blaze. It still hurts us every time we drive up to Jay Peak Resort and pass by the blackened remnants of what was a wonderful old inn that...
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